MRF offers the following current courses for individual agencies and specific organizations in leadership development, coaching and executive communications, collaborative team leadership, transforming organizations, creating and sustaining organizational excellence and executive development plus leading change.

leadership-institute

The advantage of the MRF approach is that we have developed the course and would adapt the course curriculum to the agency and to executives/ or leaders in specific organizations of that agency. In effect we would focus on the individual organization’s goals for leadership training and adapt our curriculum to the individual leadership needs of the executives or manager participants. These courses can be taught at various levels, from the levels of emerging leaders, first line supervisors, team managers (or 2nd level supervisors) or organization directors/executives (GS-15/SES).

MRF offers the following current courses for individual agencies and specific organizations in leadership development, coaching and executive communications, collaborative team leadership, transforming organizations, creating and sustaining organizational excellence and executive development plus leading change. The advantage of the MRF approach is that we have developed the course and would adapt the course curriculum to the agency and to executives/ or leaders in specific organizations of that agency. In effect we would focus on the individual organization’s goals for leadership training and adapt our curriculum to the individual leadership needs of the executives or manager participants. These courses can be taught at various levels, from the levels of emerging leaders, first line supervisors, team managers (or 2nd level supervisors) or organization directors/executives (GS-15/SES).

These MRF Leadership Courses reflect training in the same leadership skills, as conducted in the advanced leadership classes taught by OPM under the “2015 OPM Center for Leadership Development”. While OPM addresses the broad leadership training needs of executives and managers throughout the Federal Government; MRF will adapt our Leadership Program to the specific needs of the individual Federal organization that has contracted directly with us. We will actually gain input upfront on the needs of the specific leadership client; adapt our classes to address those needs directly and to the business culture of the organization where we are conducting the class–we will conduct the class on the site of the Federal client. We believe this offers the client more specific organization leadership training, and because it does not require the class participants to travel to the OPM site (i.e. EMDC, or WMDC), there is no residential costs for the agency participants.

About the MRF Leadership Institute

The MRF Leadership Training Institute focuses on the development of Leadership and the Transformation of Organizations, through the development of highly effective leadership skills. Courses and classes are presented both in a classroom environment and remotely through the Internet or a combination of face-to-face classroom training and Internet courses. Classes will build on the following principles and skill development:

Leadership at the “T”

As one rises to the higher-level leadership position, the demands change substantially. At the bottom of the leadership “T” technical leadership and supervisory skills are paramount. As senior specialist or technical team leaders become supervisors, at the initial supervisory level, they must directly work with individual employees to solve specific problems and this is based on their technical competence or in-depth knowledge of the programs and personnel they supervise for specific functions; and their ability to oversee functions and personnel.

leadership-institute-2

As they advance to higher-level managerial position, other skills become critical– the ability to build and motivate teams, and manage systems become a key to success; and at the same time they must still supervise subordinate supervisors or managers. At the highest level, i.e. the strategic leadership level, the top of the “T”, technical and internal team leadership are still necessary, however the most critical competencies are the strategic leadership skills:

  • Understanding the external environment and inter-organization relationships;
  • Thinking Strategically;
  • Crafting a long term vision;
  • Political Savvy;
  • Influencing and Impact other managers, executives and organizations.

These skills are critical for achieving organizational change, and transforming organizational culture.

Courses Are Designed For:

Current or emerging senior leaders in the federal government looking to achieve a greater understanding of transforming organizations as organizational leaders.

Pre and Post Class Activities:

In addition to the course, students will also complete:

  • Pre-class and post-class reading, writing, and practice assignments
  • Leadership Assessment
  • One individual follow-up coaching session with a Leadership Coach

The 8 specific courses are outlined below:

COURSE I: THE FULL RANGE LEADERSHIP MODEL

In order to be a successful strategic leader for organizations, you must understand and apply the full range leadership model. In the Federal organization today, there are three styles of leadership:

  • Laissez Faire Leadership – the avoidance or absence of responsibility at the higher leadership levels.
  • Transactional Leadership – provides task-orientated communications and does not generally acknowledge or commit to major organizational change; and
  • Transformational Leadership – drives successful leadership changes in organizations, and transforms organizations for now and the future through creative change. The Transformational Leader leads by inspiring followers to out-perform expectations and meet very demanding challenges to achieve higher purpose goals, and successfully achieve organizational change. Transformational Leaders achieve high level results through behaviors in leading major change.

Program Format: Teams of 6-8 executives will jointly conduct a case study on each of the Leadership Approaches, including Laissez Faire Leadership, Transactional Leadership and Transformational Leadership. Each student in the case study will play a specific leadership role and actively demonstrates the characteristics of that type of leadership. When the case study is concluded the team will discuss lessons learned from the specific case, which is drawn from an actual Federal agency leadership challenge.

COURSE II: LEADERSHIP AND TRANSFORMING ORGANIZATIONS

The course provides participants with an overview of current leadership theories and the impact of individual leadership models:

  • Path-Goal Theory of Leadership.
  • Leader Member Exchange (LMX).
  • The Full Range Leadership Model.

Program Format: Various factors are explored in class and each team develops examples within their organizations. This course is very interactive and focuses on actual organizational change examples from each course participant. Each student will lead a case study of how to generate and lead change in a Government organization.

COURSE III: TEAM LEADERSHIP IN TRANSFORMING ORGANIZATIONS

This class focuses on the full range of leadership theories and their impact on Team Leadership. We explore how different leadership models contribute being highly successful leaders and team members.

Program Format: Various factors are explored in class and each team develops examples of Team Leadership in their organizations. This course is very interactive and focuses on how team and individual leadership skills have resulted in successful organizational transformation in actual Federal agency organizations. Each course participant will be asked prior to the course to develop in outline form an example of how they have led or participated as part of a leadership team in successfully achieving organizational change. In the class each student will have the opportunity to lead a case study of how to generate and lead change in Government organizations today. The case studies presentations will provide the basic structure of Team Leadership, and each student will outline their leadership learnings as they will apply it to their organizations. How will they apply their leadership skills to transformational change, and leaving an inspiring leadership “legacy” in their organizations!

Customized Programs for Agencies

We can work with your agency to design, develop, and deliver highly targeted customized programs for executives, coaches, and human capital management professionals, drawing from our expert instructors and consultants. We also offer specialized training for coaches and leaders. In addition, MRF offers a variety of Coaching Programs and Courses and can customized programs for your agency. For example:

  • Senior and executive-level leadership coaching
  • Leadership coach training
  • Organizational development coaching
  • Emerging Leaders Training

COURSE IV: COLLABORATIVE TEAM LEADERSHIP

This is a Class building collaborative team leadership, and MRF has specialists with experience in teaching this class at NASA, FAA, and the Federal Executive Institute. The foundation of the Class is how we do as a Team implement transformational leadership — leaders as partners in leading change to achieve a major transformation in their organization. It is built on leadership skills from the article, “Leading As a Member of A Team”. In the Collaborative Leadership class, we also explore through interactive exercises the Kotter Change Model or the “Eight-Stage Process for Leading Change”— the Model that focuses on you and your leadership as a collaborative team, to achieve major organizational change. Those eight stages are:

  • Create a Sense of Urgency;
  • Create a Guiding Coalition;
  • Develop a Vision and a Strategy;
  • Communicate the Change Vision;
  • Empower employees for Action;
  • Generate Short Term Wins;
  • Consolidate Gains and Produce More Change;
  • Anchor New Approaches in the Culture of your Organization—Create a New Paradigm for Change in your Organization. (Explore the Vision of your “Collaborative Team Leadership”

This is a 1-2 day class for up to 25 class participants.

COURSE V: COACHING AND MENTORING FOR EXCELLENCE

This is a class we have developed based on many of the executive leadership principles taught at Federal Executive Institute. We focus on the coaching skills, i.e. Listening, Clarifying, Probing, Feedback and Action Planning. We teach both the Coaching Skills as well as the application of those skills through real case studies, and practice coaching skills with small teams of 4-5 leaders and one on one coaching exercises.

We focus on the practicing the skills and approaches of effective coaches, developing an openness for change, and organizational transformation through your coaching skills. To these Coaching Skills, we also build additional Mentoring Skills, for partnering with peer managers or leaders, and the process for selecting a mentor to share with and receive individual guidance on how to become a more successful leader—the focus is on Leadership Excellence through coaching and mentoring. (1-2 day Class)

COURSE VI: COMMUNICATING FACE TO FACE

This is a class based on direct Executive Communications Skills, for managers and higher level executives. The class focuses specifically on body posture, eye contact, listening, clarifying questions and probing questions, constructive feedback and offering different perspectives. The major communication skill that we teach is “Asking the Right Questions” for the specific audience in your communications.

Communicating face to face includes skills in negotiations and reaching agreement through Constructive Conflict and the value of different perspectives to an organization, gained through improved communications. We also explore the basic skills of “communications” in different organizational environments, i.e. communication up to higher executives, communicating across the organization with peers, communicating with subordinates and staff, and communicating with stakeholders and clients. We use several case studies based on the difference in audiences (e.g. communicating up, or with staff), and each class participant must communicate effectively with different audiences. We divide the class into smaller teams, i.e. 4-5 leaders, and you must make a “Leadership Challenge Presentation” to your team in their designated roles (e.g. communicating up or with clients). (1 day class; 20-25 participants)

COURSE VII: CREATING AND SUSTAINING ORGANIZATIONAL EXCELLENCE

This is a course MRF instructors/leadership experts teach to explore the Full Range Leadership Model (based on two excellent books, titled “Full Range Leadership Development” and “Transformational Leadership” The course begins with a workshop on “Leadership at the T”. This includes a focus on the following critical competencies:

  • Understanding the external environment and inter-organization relationships;
  • Thinking Strategically;
  • Crafting a long term vision;
  • Political Savvy;
  • Influencing and Impacting other executives, managers and organizations.

In “Leadership at the T”, we explore together how leaders grow from 1st line supervisory positions, through team management of a group of employees(i.e. Section or Branch) to the executive level leader at the “top” of the T, where we become leaders focused on developing the vision and strategic plan and specific objectives for achieving organizational excellence.

Within this course, the MRF Instructor builds a practical understanding of the “Values” of organizational excellence and the foundation of this strategic approach in “Leadership at the T”. From this initial session, we go in depth and practice the Full Range Leadership Model, including Laissez Faire Leadership, Transactional Leadership, and the major attributes of Transformational Leadership, which is the driving force behind creating and sustaining organizational excellence.

We discuss transformational leadership in depth and divide the Class into small teams(4-5 leaders) working on specific case studies, focused on developing action plans for implementing the four(4) major attributes and behaviors of Transformational Leadership in their individual teams or organizations.

  1. Idealized Influence
  2. Inspirational Motivation
  3. Intellectual Stimulation
  4. Individual Consideration

Within their small Teams, each participant must demonstrate at least one of the attributes, “idealized influence; “ “Inspirational Motivation”; “Intellectual Stimulation” and “Individual Consideration” After each case study presentation, the team assesses how these attribute(s) were demonstrated, and how the individual’s approach was effective or not effective(i.e. constructive criticism) as a demonstration of Transformational Leadership. We actually have the participants coach each other (employing the critical coaching skills) on how to apply “Idealized Influence”, or “Inspirational Motivation” etc. and make Transformational Leadership successful in their organization’s business culture. (1 ½ to 2 day class)

COURSE VIII: EXECUTIVE DEVELOPMENT: LEADING CHANGE

This is a course the MRF instructors have developed from their prior agency organizational development skills and their FEI experience with input from multiple Federal agencies, and from their own experience as leaders who have taught in the four week LDS program at FEI. This is a two day course, outlined below:

FIRST DAY

  • “Coat of Arms” Exercise: To open up the individual’s background, goals and joys in their life—a way of introducing executives to each other in a team building approach for the whole class.( 2 to 2 ½ hours)
  • Executive Core Qualifications: Executive Development: This workshop in the Class focuses on two ECQ’s, specifically ECQ 1: Leading Change; and ECQ 2: Leading People. This part of the class focuses on the importance of leading organizational change,” Transforming Organizations”, as critical to executive development. Integral to leading change is the ability to establish an organizational vision, and implement this Vision through the leader’s strategic plan, to be implemented in a continuously changing environment. We conduct an interactive Case Study with small teams of class participants, applying the skills to Lead Change through inspiring and leading people to meet the organization’s vision, mission and goals. (2 to 2 ½ hrs.)
  • “Transformational Leadership Workshop”: Applies the four (4) attributes of Transformational Leadership described above under “Creating and Sustaining Organizational Excellence” to specific leadership challenges in the participants’ organizations. What are the leadership skills and the “inspirational modeling” that the Leader must demonstrate to “Transform” an organization. How do you model the organizational excellence, based on Leadership Values, and how do you inspire and motivate employees to achieve “Transformational” objectives for the organization. This is done through a Case Study Exercise, on organizations that have not been transformed and organizations that have been transformed—describe the differences, and explore how you can turn around the organization that is stagnant and not achieving excellence. In this case study each participant also defines how they would apply one or more of the “Transformational Leadership” behaviors or attributes (e.g. Inspirational Motivation) in leading their organization (workshop–2 to 3 hour session).

SECOND DAY

  • “Leadership at the “T” Strategic Thinking and Visioning: We explore the concept of “Leadership at the T” –explaining and using case studies to show how it differs from technical supervision (1st level supervisor) and team manager (i.e. branch or section manager of a team). These Skills of Strategic Thinking and Visioning are critical at the executive level, and advance leadership challenges, far greater impact on the whole organization, than 1st level supervisor or team manager. Each class participant shares how strategic planning/visioning is done in their organization and who participates, i.e. executives, first level supervisor, and senior specialists? Each class member also addresses how strategic planning and visioning can be improved to achieve higher level organizational success. (3 to 4 hours)
  • “Executive Communications Skills”: Explore executive communications skills. Explore the basic skills of coaching, including listening, clarifying, probing, summarizing, constructive feedback, and the critical action planning in the coaching partner process. Each individual “pairs off” with another classmate to actively conduct coaching of another leader, using all the appropriate skills. They will demonstrate these skills in a team of five (5) or six (6) executives, who will provide feedback to the individual practicing the coaching skills. (2 hours)
  • “Learning Styles”: In an Executive Development Program there are four(4) different learning styles, described as:
    1. Concrete Experience: This is the day to day, experience the challenge or the issue as it occurs; works closely and interacts with other people. Major responsibilities are in implementing project goals.
    2. Active Experimentation: Conducts experiments, tests, and learns from trial and error; tests hypotheses before proposing any solutions.
    3. Reflective Observer: Watches demonstrations, views others, listens to lectures and guidance from other sources; proposes possible solutions based on observation.
    4. Abstract Conceptualizer: Reads about the subject, the issue or the challenges, and writes up possible approaches; also develops hypotheses and constructs models. The models are based on “Reading Theory”

In this Session on Learning Styles, each participant explains the “Pros” and “Cons” of different executive learning styles; and discusses what styles are important in organizational teams, and why they are important. Using poster paper, we define in summary the “Pros” and “Cons” and how different learning styles can impact organizational change at the executive level. (1 ½ to 2 hours) (Total Class: 2 days)

Customized Programs for Agencies

We can work with your agency to design, develop, and deliver highly targeted customized programs for executives, coaches, and human capital management professionals, drawing from our expert instructors and consultants. We also offer specialized training coaches and leaders. In addition, MRF offers a variety of Coaching Programs and Courses and can customized programs for your agency. For example:

  • Senior and executive leadership coaching
  • Leadership course
  • Organizational development coaching
  • Succession planning

MRF Leadership Training Institute

We will be glad to schedule a session with your agency onsite to present our capabilities.

Training consultants will meet with your agency and highlight our company’s capability to meet your agency’s leader’s objectives.

Questions and Inquires for Executive Leadership support or information on our course offering please call MRF Consulting (240) 453-0220 or email Paula Ewen at pe@mrfconsulting.com.

We will put you in touch with one of our leadership Training Consultants to assist you.

MRF Consulting is committed to the delivery of Executive Leadership Training in today’s challenging Federal Government Environment.

MRF can provide assistance and blend any combination of human capital project or operations support.

Find Out How We Can Help Your Agency